Last updated: October 2025

This Privacy Policy explains how Frontera Vie Ltd (“we”, “us”, “our”) collects, uses and protects your personal information. We work in health and life sciences – carrying out research with patients and professionals, and developing creative programmes and campaigns.

We are committed to using your data responsibly, securely and transparently at all times.

Who we are

Frontera Vie Ltd
Company number: 15004789
Registered office:
Goodlass Road, Business First Business Centre,
Liverpool, Merseyside, L24 9HJ, United Kingdom

Contact us:
hello@frontera-group.com

1. What data we collect

Depending on how you interact with us, we may collect:

• Contact details: your name, email, phone, job title or organisation
• Enquiry or project-related info: what you ask, request or brief us on
• Website usage: using basic analytics and cookies (see Cookies section)
• Research participation data: only if you separately and explicitly consent to take part in research. This is never collected through this website without consent.

We do not collect any health or special category data via this website.
Any sensitive data for research is always collected under separately agreed, informed consent, following GDPR and ethical standards.

2. Why we use your data

We use personal data to:

• Respond to enquiries or project discussions
• Deliver and improve our research, strategic or creative services
• Share relevant updates or opportunities (only where appropriate or expected)
• Comply with legal and contractual obligations

We only collect what we need – and only for clear, legitimate purposes.

3. Lawful basis

We process data under one or more of the following GDPR bases:

• Legitimate interest: for business communication, client relationships or relevant professional outreach
• Consent: where you actively opt in (e.g. to participate in research or receive updates)
• Legal / contractual obligation: where required to fulfil regulatory or client commitments

You can withdraw consent or object to processing at any time – just email us.

4. Who we share data with

We do not sell personal data.
We may share data only with:

• Our team or approved partners, strictly for delivering agreed work
• Research collaborators under confidentiality and ethics agreements
• Regulators or authorities where legally required

If data is transferred outside the UK/EEA, we ensure appropriate safeguards.

5. Keeping your data secure

We apply strong organisational and technical safeguards to protect your data from loss, misuse or unauthorised access.

If a data breach ever occurs, we will notify affected individuals and the ICO where legally required.

6. Your rights

You have the right to:

• Request a copy of the data we hold about you
• Ask us to correct or delete it
• Withdraw consent or object to processing
• Make a complaint to the ICO at www.ico.org.uk

To make any request, email hello@frontera-group.com with the subject line “Data Request”.

7. Cookies

Like most websites, we use basic cookies to understand how people use our site and improve performance. These do not identify you personally.

You can block cookies through your browser settings at any time, but some parts of the site may not function fully.

8. Updates to this policy

We may update this policy occasionally. Any material changes will be communicated clearly on this website.